![]() ![]() Some people just work out Im good at these and stick them in a box to send me without any warning – thats fine too but don’t forget to put a note it with your address and some brief notes on what is wrong and what you want done. Im always happy to exchange emails before quoting etc and I take calls in the day if you want to ring. I send them back set up correctly with all the chains and loose fixings tied into place with cable ties so you can just unbox it and stick it on the wall ready to go – I include written instructions. As long as you use a bigger box than you need with plenty of packaging they travel ok. Half the clocks are sent to me in the post which is fine. Most of the clocks I get in are mid to late 20th century units but its a varied field and cuckoo clocks have been made in volume since about 1800 so its quite a job covering them all (but I do!). I do repair all cuckoo clocks and am currently restoring an 1860 black forest table top clock in the Dresden style (a stunning clock and its ALL MINE!). All can be replaced with contemporary spare parts however if you want bone or colour matched hands it takes a bit longer to source parts. These are generally glued on or held with a friction fit so they often fall off or work loose over time. Broken hands and front of face components. ![]() Cuckoos sing the wrong amount of notes and pop out all over the place – all this can get quite comical and its not ucommon for me to spend the first 10 minutes of fix time just laughing at what the owners have put up with before taking the plunge and sending it to me. Basicly the chain linkage slips and your little dancers or cuckoo come out at the wrong time or only get halfway through their dance before just stopping. Reseting requires the clock to be stripped down. This happens a lot specially around the weight arbors. Cleaning the movement requires great care and the right cleaning fluids because the clocks often contain plastic components which melt in solvents or degrade in aggressive household cleaning products that are now formulated to remove everything – Cillit Bang doesnt work – “Bang and the clock is gone” springs to mind. Bearing in mind cuckoo clocks are designed to open and shut a door a hundred or so times a day its hardly surplussing they collect dirt so quickly. To keep a clock clean it needs to be enclosed so the dust doesnt get it. These clocks collect dirt like you wouldn’t believe. I do a fair amount of Reglula clocks as well as Hubert Herr which I can recommend (the best built and most reliable) and I can cover all the popular makes if yours is not a Hubert. Its taken me some considerable effort and investment to honour my “I fix ANY clock” promise on these but I am there now with a full set of spares and all the diagnostic equipment required. Amazingly this architecture keeps running fine and consequently a properly set up cuckoo will be reliable, accurate and about the same to service and run as a more ordinary clock. Some of the key switches inside the clock that make things happen are simply hand bent wire. Its as if somebody has spliced train set DNA with an alarm clocks while drunk. Not for me though because I really quite enjoy them. In short they are considered a pain in the back side and theres other easier work to persue. Most repairers wont do them as…well you certainly work for the money and every clock is unique and handmade in some way. You can also check out some of our onsite resources including our Cuckoo Clock Repair Guide to see if you might save time and money by addressing a simple repair at home.I repair a lot of cuckoo clocks. If you are not a Bavarian Clockworks customer and are in need general repair advice, contact us and we would be happy to refer you to someone that might help. Not all shops on the list are authorized to perform warranty work for all of our clockmakers so please verify.īavarian Clockworks provides service, repairs options, and warranty work for our customers only. The list below is provided by the Black Forest Clock association and lists shops that are practiced in cuckoo clock repair. If you are considering one of the service stations listed, please contact them directly to confirm that they are authorized to perform warranty work for your clockmaker. We also offer additional access to world-wide service stations both inside and outside the USA. We can be reached by telephone, chat, and email too! Our shop and service center are located in the USA offering our customers a convenient one stop shopping and service experience. Clocks purchased through Bavarian Clockworks come complete with a minimum 2 year manufacturer warranty serviceable through our Bavarian Clockworks authorized service center. ![]()
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